How to Create a Customer Service Plan
These days customers reward those companies that satisfy their needs and reject those that are not responsive to their needs and expectations. This article will take you through the process of setting...
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Keeping the “Social” in Social Media: How to Interact with Your Customers Online
Credit: Ilker Companies are increasingly turning to the Web to reach their customer bases, in part to get in on the hype surrounding social media. Unfortunately though, using social media tools isn’t...
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How to Handle a Customer Who’s Just Plain Wrong
Credit: BigStockPhoto.com “The customer is always right.” How many times have you heard that? What a load of crap. The customer is not always right. In fact, customers are very often just plain wrong....
View Article5 Quick Ways to Build Credibility with Clients
As a freelancer, you’re constantly seeking new clients and building relationships with those you already have. It’s absolutely critical to notThe post 5 Quick Ways to Build Credibility with Clients...
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